Job Overview

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the resort. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests' needs and provide them with a welcoming, comfortable, and elevated dining experience.

General Responsibilities

· Perform preparation tasks as the business requires such as: restocking, resetting tables, cleaning, polishing glassware, and utensils, etc.

· Remain informed on current menu items and options, updates, contents of these items, and items the kitchen has 86'd.

· Assist in or assume responsibility of a Host as needed including seating tables, presenting menus, booking reservations, etc.

· Maintaining proper dining experience by delivering food and drinks, clearing courses (pre-bussing), presenting menus, assisting in menu selection, auditing food and drink presentation, and verifying accuracy of orders placed and received.

· Prepare mixed drinks, provide proper wine service, and demonstrate knowledge of our drink selections and standards for all drinks including cocktails.

· Obtaining revenues, issuing receipts, accepting payments, returning the change, cash handling and providing proper paperwork and reports at the end of each shift.

· All servers need to bring a bank sufficient to complete a full shift with minimal change requests from the bar bank, but not less than $100.

· Performing cleaning tasks as needed or directed by supervisor.

· Filling in for absent staff and assisting with special events as the business requires.

· Extend warm and welcoming greetings to all guests of the Resort.

· Adhere to grooming and appearance standards consistently.

· Understands and can communicate products and services available at the resort.

· Must have some familiarity with basic cooking skills.

Job Qualifications

Education:

· High school diploma or equivalent preferred.

Experience:

· Previous serving experience required.

· Excellent oral communication skills required.

· Positive interpersonal skills required.

· Must speak English fluently and be able to write in basic English.

FLSA Information

Management Activities

· None

Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Restaurant Server you will be expected to work with guests and visitors to ensure satisfaction. A Restaurant Server will have to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.

ADA Information

Physical Requirements

· Ability to speak and hear

· Close and distance vision

· Identify and distinguish colors

· Frequent walking and standing and will walk for long periods of time, possibly extended distances

· Frequently lifts/carries up to 35 lbs

· Occasionally lifts/carries up to 50 lbs

Working Conditions

· Indoor and outdoor setting

· Varied weather conditions are expected

· Will work near moving or mechanical parts

· Will work with chemicals and may work near fumes or airborne particles

· Varying schedule to include mornings, evenings, holidays, and extended hours as business dictates