General Responsibilities

•          Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other                preparation tasks.
•          Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of        any items, etc.
•          Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink              selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
•          Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing        courses, replenishing utensils, refilling glasses.
•          Prepare mixed drinks for service to your customers table.
•          Properly open and pour wine at the tableside.
•          Obtaining revenues, issuing receipts, accepting payments, returning the change. 
•          Performing basic cleaning tasks as needed or directed by supervisor.
•          Filling in for absent staff as needed.
•          Assisting with special events as needed.
•          Greet all guests and owners warmly with an appropriate greeting.
•          Adhere to grooming and appearance standards consistently.
•          Understands and can communicate products and services available at the restaurant.

Job Qualifications

Education: 

         High school diploma or equivalent preferred.

   Experience:

•          Upscale dining service experience preferred.
•          Friendly outgoing disposition.
•          Bartending and barista experience
•          Floor management experience a plus but not required
•          Strong serving and multi-tasking skills in fast paced environment

  License/Qualifications:

•          Food Handlers Card
•          OLCC Certification

FLSA Information

  Management Activities

•          Determines the techniques to be used
•          Plans the work
•          Apportions the work among Associates

 Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances.  As a Lead Server you will be expected to work with Associates and visitors to ensure satisfaction.  A Lead Server will have to take initiative and get creative in resolving challenges and involve a manager only when previous methods have been unsuccessful.

ADA Information

Physical Requirements:

•          Ability to speak and hear
•          Close and distance vision
•          Identify and distinguish colors
•          Frequent walking with some standing at times
•          Will walk for long periods of time, possibly extended distances
•          Frequently lifts/carries up to 25 lbs
•          Occasionally lifts/carries up to 50 lbs
•          Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
•          Able to reach hands and arms in any direction and kneel and stoop repeatedly

 Working Conditions

•          May be indoor or outdoor setting depending on outlet
•          Varied weather conditions are expected
•          Will work near moving or mechanical parts
•          May work near toxic/caustic chemicals and with fumes or airborne particles.
•          Varying schedule to include evenings, holidays and extended hours as business dictates