Hotel Manaager

Use your excellent customer service skills and strong leadership attributes to ensure that all hotel staff does everything they can to make our guest's stay pleasant and comfortable at our wonderful property located in the quaint downtown area of Klamath Falls, as well as making sure that the hotel is profitable and efficient.

                                                                                                               Hotel Manager

General Responsibilities:

• Hire, train and supervise personnel.
• Provide ongoing communication regarding policies, programs and procedures.
• Ensure a high level of service to management, Associates and Guests.
• Direct and instruct the management staff in effective techniques to ensure the hiring and retention of qualified and efficient employees.
• Develop, implement and administer policies and programs related to the management of all property personnel and guests to ensure the maintenance of a positive and productive employment environment.
• Ensure compliance with all State and Federal Laws as well as regulations and court rulings which pertain to Lodging by reviewing current management practices, implementing new procedures and communicating verbally and in writing any new requirement.
• Oversee all aspects of Hotel and ensure compliance with company policies, Handbook and procedures.
• Control and administration of wages and benefits to ensure their accurate and equitable application.
• Manage all associates by providing and promoting positive associate relations and ensuring the open door policy is communicated and managed effectively.
• Approve all employee performance reviews and personnel change paperwork for merit and accuracy.
• Oversee Budgeting for Hotel
• Run and attend administrative and departmental staff meetings and attends other meetings and seminars.
• Oversee Rate and revenue management for the hotel.
• Prepare Weekly forecast for Hotel.
• Maintain and manage Hotel environment to create a safe stay and work culture for guests and associates.
• Create training manual and skills checklist for Associates.
• Manage expenses of day-to-day operation of Hotel.
• Maintain a safe working environment.
• Maintain a good working relationship with all departments.
• Comply with all policies and procedures set forth by the property Employee Handbook.
• Perform all other duties as assigned.

 Qualifications:

• 10 years of Hotel Experience. 5 years of hotel management experience.
• Ability to manage day-to-day operations of hotel.
• Ability to understand budgeting, forecasting and revenue management.

• Thorough knowledge of Excel and Word.
• Ability to:
  • Deal effectively with employees, have a high level of patience, tact and diplomacy.
  • Work as part of a team.
  • Maintain a professional appearance at all times.
  • Communicate effectively.
  • Read, listen and communicate effectively in English both verbally and in writing.
  • Work well under pressure.
  • Work with minimal supervision.

Physical Requirements

             3-6 hours

Sitting

Reaching

Standing/Walking

 1-3 hours

Grasping

Climbing Stairs

Up to 1 hour

Crouching/Bending/Stooping

Lifting/Carrying (up to 20 lbs.)

Pushing/Pulling

Current Openings for Hotel Manaager Jobs at Running Y Properties