Head Golf Professional

As the Head Golf Professional, you will lead an outstanding team of golf enthusiats that love what they do by putting smiles on the guest's faces each and everyday and of course maximizing every revenue opportunity.  You will oversee golf operations, the retail management of our pro shop, and business and financial aspects of the golf environment at the resort.

                                                                                         Head Golf Professional

General Responsibilities:

Golf Operations

• Oversee the reservation system, starting, monitoring, and pace of play
• Track and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping
• Oversee golf car fleet while ensuring proper maintenance and recordkeeping
• Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments
• Oversee the operations of a well-managed practice facility
• Provide professional club repair and club fitting services
• Ensure the proper storage, safety, and cleaning of golf equipment
• Play golf with a variety of members and/or guests as time permits
• Administer the Rules of Golf and educate staff. Promote and provide Rules of Golf clinics to the membership
• Develop, maintain, update, and utilize customer database
• Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels.
• Ensure that the services of a well trained staff of professional instructors are available where required
• Develop and oversee player development programs
• Utilize PGA of America player development tools, resources, and materials
• Focus on programs for women, families, seniors, and juniors
• Utilize the resources of PGA programs such as Get Golf Ready, PGA Sports Academy, and others
• Assist with the training of the full facility staff in regard to player development and encourage their participation
• Work with employer to develop Player Development marketing
• Recruit, hire, train, motivate and supervise all golf department staff and maintain accurate payroll records
• Ensure evaluations and annual reviews are completed and recorded for all applicable staff
• Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel
• Update and maintain golf shop policies and procedures and ensure they are adhered to and posted in proper areas
• Maintain safety standards and safety equipment within OSHA requirements
• Assist in the publication of newsletters, informational and promotional materials
• Participate in and compile comparison information using PGA PerformanceTrak to properly position the facility in the marketplace
• Oversee the administration of the golf handicap program
• Work closely with and provide guidance and consultation with all golf committees
• Communicate regularly with supervisor to include facility, programming, staff and customer updates

Retail Management

• Oversee retail merchandise concession in step with the mission of the golf operation and facility
• Maintain a profitable golf merchandising operation
• Oversee development of buying plans and all golf related purchasing
• Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessories
• Assist in the development of necessary systems utilizing POS to safeguard inventories and cash
• Establish accurate recordkeeping policies and procedures
• Supervise and train all golf shop staff to maximize sales opportunities
• Ensure customer database includes and tracks important dates, spending, sizes, preferences
• Maintain and attractive and orderly appearance in and around the golf shop
• Conduct accurate and timely inventory counts

 Business and Financial

• Responsible for the financial and operational performance of the golf shop operations and golf services
• Ensure all financial goals and objectives are being achieved
• Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis
• Ensure systems controls are in place to safeguard assets, revenues, and resources
• In keeping with facility goals, utilize yield management techniques to maximize course usage

Additional Responsibilities

• Work closely with all department heads to achieve the goals and objectives of the facility
• Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament set up
• Assist the Membership Sales Director in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new members
• Coordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functions

 Job Qualifications:

Education:

• High school diploma or equivalent

 Experience:

•  2 years of experience as an assistant golf professional
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Experienced in written and oral business communications
• Remain up-to-date on customer relationship management tactics and strategies
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database

 Skills/Qualifications:

• Maintain PGA of America membership in good standing in an active classification
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Maintain and promote a positive professional image within the community
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
• Maintain a credible golf game and remain current on teaching innovations

ADA Information

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent walking and standing with some sitting
• Frequently lifts/carries up to 15 lbs
• Occasionally lifts/carries up to 50 lbs
• Continual use of manual dexterity and gross motor skills with frequent us of bi-manual dexterity and fine motor skills
• Ability to reach hands and arms in any direction and kneel, stoop or crouch repeatedly

Working Conditions

• May be outdoor or indoor setting with
• Varied weather conditions are expected

Current Openings for Head Golf Professional Jobs at Running Y Properties