Front of House Operations Coordinator Jobs at Running Y Properties
Sample Front of House Operations Coordinator Job Description
Front of House Operations Coordinator
Job Overview
As an assistant to the management team, reporting to the Restaurant Manager, this position is instrumental in developing and fulfilling the short-term as well as long-term goals of the Running Y Properties. This position is responsible for creating an atmosphere that will inspire guest and team members to return. Focused on operational excellence; this role will be integrated into the Front of House Structure. The position will provide support and ensure compliance in FOH operations and development.
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General Responsibilities · Specifically, assist in directing and overseeing all front of the house F&B operations, to ensure that all guests feel welcome and are given responsive, friendly and courteous service. · Provide oversight and recommendations on beverage menus and menu execution. · Interact with guests, clients and owners to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly. · Ensure proper use and maintenance of restaurant equipment, through appropriate cleaning and maintenance practices. · Fully understand and ensure compliance with safety and sanitation guidelines in accordance with state and federal regulations as well as company policies. · Perform general management duties including, but not limited to, systems management, budget and forecasting, report generation, department management and meeting participation and facilitation in a timely manner. · Payroll oversight and approvals. · Evaluate and ensure team productivity through regular audits of staffing levels and supervision of daily operations. · Effectively communicate with Restaurant Manager on all disciplinary concerns immediately. · Complete inventory lists and ordering procedures for FOH. · Understand and maintain waste standards and tracking. |
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· Perform additional responsibilities, although not detailed, as requested by Management. · Support staff in every FOH position as needed. |
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Job Qualifications |
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Education and Experience: |
- A high school diploma or GED is preferred.
- 2 years of experience in front-of-house operations in a Food and Beverage establishment.
- Have a good knowledge of service and food and beverage products in an elevated dining concept.
- Excellent basic math skills and have the ability to operate a POS system.
- Must have the stamina to work 50 to 60 hours per week.
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Required Licenses/Certifications: |
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· Food Handlers Card · OLCC Certification |
FLSA Information
Management Activities
- Assists in determining the techniques to be used.
- Assists in planning and directing the work apportioned amongst associates
- Aids in selection and training of associates.
- Assists in disciplining the associates by holding them accountable to our standards & policies.
- Works closely with Restaurant Manager in the plan and control of the budget.
- Authority to make suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other associates.
Discretion/Independent Judgment
This position does represent the company in handling complaints, arbitrating disputes or resolving grievances. As a FOH Operations Coordinator you will be expected to work with associates and guests to ensure satisfaction. You will have to take initiative and get creative in resolving challenges and involve a Manager only when previous methods have been unsuccessful.
ADA Information
Physical Requirements
- Ability to speak and hear, and close and distance vision.
- Frequent standing and walking (up to 5 hours) with occasional sitting.
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Working Conditions
- Indoor/outdoor working environment, exposed to heat from cooking equipment and outdoor temperatures.
- Will be using a computer frequently.
- Varying schedule to include evenings, weekends, holidays and extended hours as business dictates.
- The noise level in the work environment is usually moderate to loud.
Current Openings for Front of House Operations Coordinator Jobs at Running Y Properties
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