FOH Restaurant Manager

Job Overview

As part of the management team, reporting to the F&B Director, this position is instrumental in developing and fulfilling the short-term as well as long-term goals of the Running Y Properties and executing the Food and Beverage philosophy. This position is responsible for creating an atmosphere that will inspire guests and team members to return. The above goals will be accomplished by the proper implementation, promotion, and success of our operations through continual evaluation of the products/services provided while ensuring effective training of the service teams. The individual will instill a strong atmosphere of service excellence in order to promote self-motivation and will redirect performance as soon as discrepancies are observed/experienced. The individual will help develop guidelines and goals within the structure of the budget, achieving results through prudent management techniques and cost controlling measures. This position will help coordinate and oversee all aspects and functions of the restaurant. A key part of every associate's job is to serve as a Running Y Resort ambassador, engaging the guest and community at every opportunity.

General Responsibilities

• Specifically, assist in directing and overseeing all front of the house F&B operations, to include, but not limited to, execution of "First Class" service standards, by ensuring that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Production of all beverages, food service timelines and presentation, compliance with all safety and sanitation standards and regulations, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability
• Assist in creating and implementing new beverage offerings/menus/wine dinners/tastings, etc. for outlets/clients based on current beverage trends and regional tastes (Farm to Table)
• Interact with guests, clients, and owners to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the preventative maintenance programs.
• Fully understand and ensure compliance with federal, state, local and company health, safety, sanitation, and alcohol awareness standards
• Perform general management duties including, but not limited to, systems management, budget and forecasting, report generation, department management and meeting participation and facilitation in a timely manner.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
• Manage staffing levels throughout shift.
• Must be available to cover shifts when needed.
• Must learn all job functions overseen by this position, ie; Host, Serving, Bartending etc.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Complete inventory, submit orders and store items accordingly.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant and hotel policies and procedures.
• Process invoices, daily time sheets with approvals.
• Familiarize yourself with Social Schedules and ensure a 2 week scheduling standard at all times.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant and hotels receiving policies and procedures.
• Develop, plan and assist with food & beverage marketing, advertising and promotional activities and campaigns.
• Perform additional responsibilities, although not detailed, as requested by Management.

Job Qualifications

Education and Experience:

• A high school diploma or GED is preferred
• 1 year of front-of-the-house operations in a resort/hotel Food & Beverage outlet and/or restaurant. Seasonal experience is a plus.
• Have a good knowledge of service and food and beverage products in an upscale or fine dining concept.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Must have the stamina to work 50 to 60 hours per week.

Licenses/Certifications:

• Food Handlers Card
• OLCC Certification

FLSA Information

Management Activities

• Assists in determining the techniques to be used
• Plans the work
• Apportions the work among Associates
• Interviews, aids in selection and training of Associates
• Assists in directing the work of Associates
• Disciplines the Associates by holding them accountable to our standards & policies
• Works closely with the F&B Director in the plan and control of the budget
• Authority to make suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other Associates Discretion/ Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances. As a FOH Restaurant Manager you will be expected to work with Associates and visitors to ensure satisfaction. A FOH Restaurant Manager will have to take initiative and get creative in resolving challenges and involve a Director only when previous methods have been unsuccessful.

ADA Information

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Mostly walking and standing
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills

Working Conditions

• Indoor/outdoor working environment, exposed to heat from cooking equipment and outdoor temperatures
• Will be using a computer frequently.
• Varying schedule to include evenings, weekends, holidays and extended hours as business dictates.
• The noise level in the work environment is usually moderate to loud.
• Fast paced environment.

Current Openings for FOH Restaurant Manager Jobs at Running Y Properties