Running Y Properties

Director of Restaurant Services Jobs at Running Y Properties

Director of Restaurant Services Jobs at Running Y Properties

Sample Director of Restaurant Services Job Description

Director of Restaurant Services

Your excellent customer service skills and management experience in a restaurant environment will be instrumental in fulfilling the goals of our beautiful resort and restaurant located within the lodge at the Running Y Resort.  You will help coordinate and oversee all aspects and functions of the restaurant.

                                                                         Director of Restaurant Services

General Responsibilities

  •         Specifically, direct and oversee all front of the house F&B operations, to include, but not limited to, execution of "First           Class" service standards, by ensuring that all guests feel welcome and are given responsive, friendly and courteous             service at all times.
  •         Production of all beverages, food service timelines and presentation, compliance with all safety and sanitation standards       and regulations, team member productivity and performance, implementation of policies and procedures, cost controls         and overall profitability.
  •         Create and implement new beverage offerings/menus/wine dinners/tastings, etc., for guests and owners based on               current beverage trends and regional tastes (Farm to Table).
  •         Interact with guests, clients and owners to monitor and assess satisfaction trends, evaluate and address issues and             make improvements accordingly. 
  •         Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by               following the preventative maintenance programs. 
  •         Fully understand and ensure compliance with federal, state, local and company health, safety, sanitation and alcohol             awareness standards. 
  •         Perform general management duties including, but not limited to, systems management, budget and forecasting, report       generation, department management and meeting participation and facilitation on a timely manner 
  •         Monitor and develop team member performance to include, but not limited to, providing supervision and professional           development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
  •         Manage staffing levels throughout shift.
  •      Comply with all policies and procedures set forth by the Running Y Properties Employee Handbook.
  •         Perform additional responsibilities, although not detailed, as requested by Management.
  •      Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  •      Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through               training of employees and creating a positive, productive working environment.
  •      Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with                     restaurant and hotel policies and procedures.
  •      Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with       the restaurant and hotel's receiving policies and procedures.
  •      Develop, plan and carry out food & beverage marketing, advertising and promotional activities and cam          

 

Job Qualifications

   Education and Experience:

  • Bachelor's degree in Hospitality, Food Service Management, or equivalent experience of five years of front-of-the-house operations in a resort/hotel Food & Beverage and/or restaurant General Management positions. Seasonal experience is a plus.
  • Have a good knowledge of service and food and beverage products in an upscale or fine dining
  • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
  • Must have the stamina to work 50 to 60 hours per week.

  Licenses/Certifications:

  •         Food Handlers Card
  •         OLCC Certification

FLSA Information

 Management Activities

  • Determines the techniques to be used
  • Plans the work
  • Apportions the work among Associates
  • Interviews, selects and trains Associates
  • Directs the work of Associates
  • Disciplines the Associates by holding them accountable to our standards & policies
  • Plan and control of the budget
  • Authority to hire or makes suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other Associates are given particular weight

Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances.  As a Food and Beverage Manager you will be expected to work with Associates and visitors to ensure satisfaction.  A Food and Beverage Manager will have to take initiative and get creative in resolving challenges and involve a Director only when previous methods have been unsuccessful.

ADA Information

Physical Requirements

  • Ability to speak and hear
  • Close and distance vision
  • Frequent sitting with mostly walking and standing at times
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
  • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills

 Working Conditions

  • Indoor/outdoor working environment, exposed to heat from cooking equipment and outdoor temperatures
  • Will be using a computer frequently.
  • Varying schedule to include evenings, weekends, holidays and extended hours as business dictates.
  • The noise level in the work environment is usually moderate to loud.

                                                                                      

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