General Responsibilities

• Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure bars are set as contracted.  Confirm and setup bar needs to contract for the event.
• Prepare bar for use; sanitizing, set up
• Be in communication with the banquet Manager regarding any special needs.
• Ensuring that the bars are set up on time. Make adjustments as needed and relay that information to the Banquet Manager or Captain on duty.
• Pass any information that is needed to the Banquet Manager or Captain on duty. 
• Ensure bar is maintained, cared for appropriately and stored properly. 
• Maintain high standards of safety and cleanliness in all venue areas of the Running Y Resort.
• Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
• If no upcoming events, have liquor room clean and organized and liquor inventoried done for next event.
• Keep inventory of all Conference Center equipment in order and stored in their appropriate areas.
• Work with Banquet and Sales Staff to transport any and all items needed for an outdoor event on the resort property.
• Provide all group guests with a lasting experience of the resort with intent for return business.
• Assist Banquet Staff with events and food and beverage services; including, but not limited to, serving tables, clearing plates, running food to and from buffet lines, etc.
• Delivering Alcoholic and Non-alcoholic drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Performing basic cleaning tasks as needed or directed by Banquet Manager or Captain on duty.
• Greet all guests and owners warmly with an appropriate greeting.
•  Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Comply with all policies and procedures set forth by the property Employee Handbook.
• Perform all other duties as assigned.
• Demonstrates S.E.E. (Smile, Eye Contact, and Engage) daily.

Job Qualifications

Education: 

        High school diploma or equivalent preferred.

Experience/Skills: 

• Ability to perform the physical requirements of position.
• 1 year Bartending.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.
• Ability to lift heavy objects.

FLSA Information

 Management Activities

        None

Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Banquet Server you will be expected to work with guests and visitors to ensure satisfaction.  A Banquet Server may need to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.

ADA Information

Physical Requirements

        Ability to speak and hear

        Close and distance vision

        Identify and distinguish colors

        Frequent walking and standing

        Will walk and stand for continuous periods of time

        Frequently lifts/carries up to 25 lbs

        Occasionally lifts/carries up to 50 lbs

        Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills

        Able to reach hands and arms in any direction and kneel and stoop or crouch repeatedly

 Working Conditions

        May be indoor or outdoor setting

        Varied weather conditions are expected

        Varying schedule to include evenings, holidays and extended hours as business dictates.