Job Overview

The purpose of this position is to interact with our guests and ensure they have a great experience when dining and meeting at the resort. Banquet Bartenders are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, bartenders are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.

Banquet Bartenders will follow through with the proper and timely set-up and execution of banquet bar; including but not limited to weddings, award ceremonies, conferences, cocktail receptions, and different types of meals. Set up includes; bars, liquor, wines, beers and non-alcoholic drinks. Maintain a high degree of professionalism. Maintain all equipment and facilities in an organized, clean, safe environment.

General Responsibilities

• Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure bars are set as contracted. Confirm and setup bar needs to contract for the event.
• Prepare bar for use; sanitizing, set up
• Be in communication with the banquet Manager regarding any special needs.
• Ensuring that the bars are set up on time. Make adjustments as needed and relay that information to the Banquet Manager on duty.
• Ensure bar is maintained, cared for appropriately and stored properly.
• Maintain high standards of safety and cleanliness in all venue areas of the Running Y Resort.
• Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
• If no upcoming events, have liquor room clean and organized and liquor inventoried done for next event and communicate to Manager.
• Work with Banquet staff to transport any and all items needed for an outdoor event on the resort property.
• Provide all group guests with a lasting experience of the resort with intent for return business.
• Assist Banquet Staff with events and food and beverage services; including, but not limited to, serving tables, clearing plates, running food to and from buffet lines, etc.

· Delivering Alcoholic and Non-alcoholic drinks for service to your customers table.

· Properly open and pour wine at the tableside.

· Performing basic cleaning tasks as needed or directed by Banquet Manager on duty.

· Greet all guests and owners warmly with an appropriate greeting.

· Adhere to grooming and appearance standards consistently.

· Understands and can communicate products and services available at the resort.

· Demonstrates S.E.E. (Smile, Eye Contact, and Engage) daily.

· Comply with all policies and procedures set forth by the property Employee Handbook.

· Perform all other duties as assigned.

Job Qualifications

Education:

· High school diploma or equivalent preferred.

Experience/Skills:

• Ability to perform the physical requirements of position.
• Ability to handle high volume, fast paced environment.

· 1 year Bartending experience.

· Excellent oral communication skills required.

· Positive interpersonal skills required.

· Must speak English fluently and be able to write in basic English.

· Ability to lift heavy objects.

FLSA Information

Management Activities

· None

Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Banquet Server you will be expected to work with guests and visitors to ensure satisfaction. A Banquet Server may need to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.

ADA Information

Physical Requirements

· Ability to speak and hear

· Close and distance vision

· Identify and distinguish colors

· Frequent walking and standing

· Will walk and stand for continuous periods of time

· Frequently lifts/carries up to 25 lbs

· Occasionally lifts/carries up to 50 lbs

Working Conditions

· May be indoor or outdoor setting

· Varied weather conditions are expected

· Varying schedule to include evenings, holidays and extended hours as business dictates.